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Alert Ambulance Service is one of New England’s leading ambulance companies, providing quality emergent and non-emergent medical transportation services to health care facilities, organizations and communities across Massachusetts and Rhode Island.

MISSION STATEMENT

With reverence for God and respect for human life, we as healthcare professionals pledge to serve the needs of those who are sick and injured with skill and compassion.  To strive to always exceed the needs and expectations of the individuals we serve with the guiding principle of always doing what is in the best interests of the patient.  To this end, we seek to provide an environment that promotes professional growth, acknowledges individual achievements and encourages family values.

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This email was written to our Fall River Base Supervisor Jessica Lavoie.

Good afternoon Jessica,
My name is Patricia and I am writing to you on behalf of our family. My family had used your company to transport my father to an appointment in Worcester, when we called your company to book the transport we dealt with and employee named Regina, she was such a pleasant person to deal with,very professional and accommodating to our needs as my father does not have a wheelchair. Regina assured us that the driver would have a wheelchair we could use for the transport which took a lot of the worrying away as he cannot walk long distances.

When your driver Gregory Beaulieu showed up not only was he early for the pick up he was kind, funny, presentable and also had a nice comfortable chair for my father to sit in during the transport. We could tell that this driver cared about his work, his van was very clean both inside and out and it did not smell like cigarettes like some of the other transport services we have used in the past.

We will recommended your company to other friends and family members as we were tremendously satisfied with the service that we got from both employees that we dealt with.

If you are able to forward this email to the employees that we dealt with so they may get the recognition that they deserve for an outstanding job.

Please have a blessed day and hope for a prosperous year for your company.

Thank You Regina Bedard and Greg Beaulieu
with people like you having Alert's back and taking care of our patients we will never fail.
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Alert Ambulance Service, Inc.
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